Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to send feedback? This page covers how to reach the Sweepstakes Casinos team, what kinds of messages we handle, and what happens after you send one.
How to Reach the Sweepstakes Casinos Team
Email is the best way to contact us. We read every message that comes in and try to respond within a couple of working days. Send your note to [email protected] and, where possible, mention which page or platform your question relates to — for example, if it's about a specific operator such as Spinblitz, Casino.Click, or one of the other sites listed on our Best Non GamStop Casinos 2026 page, a quick reference helps us route it to the right person faster.
What We Can Help With
Sweepstakes Casinos is an independent site covering the sweepstakes and social casino space in the US — things like the sweeps coins model, welcome offers, and how prize redemption generally works. We're not a customer support desk for any individual operator, but we're happy to help with the following:
- General questions about sweepstakes casinos — how the dual-currency model works, what "no purchase necessary" means, or how our editorial ratings are put together.
- Corrections and updates — eligible states, welcome bonus terms, and redemption rules at sweepstakes casinos change fairly often. If you notice something on our site that looks outdated, tell us and we'll look into it.
- Content feedback and suggestions — if there's a topic, comparison, or platform you'd like to see covered, let us know.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible play concerns — if you or someone you know is struggling with time or money spent on casino-style games, mention this in your message and we'll point you toward appropriate support resources.
What This Page Cannot Do For You
We can't process redemptions, verify your identity, resolve account disputes, or access your balance at any of the platforms we cover — those requests need to go directly to the operator's own support team, since only they hold your account details. We also can't confirm whether a particular sweepstakes casino is legal for you to use in your state; that depends on your local laws and the operator's own eligibility terms, and those change often enough that we'd rather point you to the operator's terms and conditions than guess.
Similarly, we're not able to give tax advice. If you've redeemed Sweepstakes Coins for a prize and have questions about whether it's taxable, that's a conversation for a qualified tax professional or the relevant state and federal guidance — not something we can answer by email.
What Happens Once You Send a Message
Every email is read by a real person on our team, not answered by an automated script. Once we've had a chance to review it, we'll reply directly — either with an answer, a correction we've made, or a note pointing you toward the right resource if your question falls outside what we cover.
We aim to respond within two working days. During busier periods, particularly around new operator launches or seasonal promotions, it may take a little longer, but every message does get a reply.
Helping Us Keep Information Accurate
Sweepstakes casino terms shift regularly — welcome offers change, eligible states get added or removed, redemption thresholds move. We do our best to keep listings and comparisons current as of 2026, but if you've come across an operator, a bonus offer, or a state restriction that no longer matches what's on our site, telling us helps every reader after you. We take these reports seriously and follow up on each one.
Thank you for taking the time to read this far — we look forward to hearing from you.